ACCESSIBILITY STATEMENT
The Laylow Waikiki, Autograph Collection is dedicated to providing exceptional service to guests of all abilities. We strive to deliver an excellent user experience for visitors using any type of assistive technology to access our website.
We base our accessibility standards on the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA success criteria. In addition, we actively work to maintain, assess, and improve the usability and accessibility of our website through staff training, engagement of experts, and regular digital accessibility testing.
We Welcome Feedback
If you experience any difficulty accessing or navigating our website, or have any accessibility-related questions or comments, please contact us.
Phone: (808) 922-6600
Email: laylowreservations@laylowwaikiki.com
Please include a description of the issue encountered and your contact information. Your experience matters to us.
Our website may contain material from third-party websites, including social media links, which share additional content about our property, facilities, and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review their accessibility information directly. If you need further assistance or would like to report an issue, please contact us.
ACCESSIBLE FEATURES AND AMENITIES
The Laylow Waikiki, Autograph Collection is ADA compliant in accordance with the Department of Justice ADA Title III Regulation (28 CFR Part 36, 1991). We welcome guests of all abilities, and our property descriptions aim to help visitors make informed decisions when selecting accommodations.
ADA Property Features
Accessible public entrance
Registration desk height: 45 ¾ inches (staff available to assist seated guests)
Accessible route from public entrance to registration and guest rooms
Accessible elevator and routes to/from the lobby and guest rooms
Accessible emergency exit and evacuation plan
Accessible public restroom
Accessible route from parking area to main entrance
Accessible valet parking
TTY for guest use
Visual (strobe light) alarms
Closed captioning on guestroom TVs
Braille signage throughout
Accessible food & beverage outlets with routes from public areas and guest rooms
Accessible meeting and event facilities (Hideout)
Service dogs welcome (even if not pet-friendly property)
Note: Accessible spa facilities not applicable
ACCESSIBLE GUESTROOMS
Cabana Room Accessible – 1 Room
Features: One king bed, roll-in shower, visual alarms, and notification devices for doorbell, door knock, and phone calls (available upon request).
Amenities:
Roll-in shower
TTY available
Visual strobe light alarms
Braille room numbers
Lowered bed, switches, peep hole, and shelf storage
Deluxe Room – 1 King Accessible – 9 Rooms
Features: One king bed, roll-in shower, visual alarms, and notification devices for doorbell, door knock, and phone calls (available upon request).
Amenities:
Roll-in shower
TTY available
Visual strobe light alarms
Braille room numbers
Lowered bed, switches, peep hole, and shelf storage
Deluxe Room – 2 King Beds (Hearing Accessible) – 3 Rooms
Features: Two king beds, standard shower, visual alarms, and notification devices for doorbell, door knock, and phone calls (available upon request).
Amenities:
TTY available
Visual strobe light alarms
Braille room numbers
Corner Suite – 1 King and 1 Daybed (Accessible & Hearing Impaired) – 3 Rooms
Features: One king bed and one queen daybed, roll-in shower, visual alarms, and notification devices for doorbell, door knock, and phone calls (available upon request).
Amenities:
Roll-in shower
TTY available
Visual strobe light alarms
Braille room numbers